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Legal Privacy Policy & Terms of Use

Seminole Tribe of Florida On-Line Privacy Notice

General Statement

At the Seminole Tribe Casino (hereinafter the “Casino”), we value our customers and take pride in providing you with the most exciting entertainment services available in the gaming industry today. We provide our website, www.seminolehardrockhollywood.com (hereinafter the “Site”), for your information and convenience. The Casino obtains certain personally identifiable information (PII) about you to facilitate our relationship. We at the Casino are committed to keeping your information secure. Therefore, we provide this Privacy Notice to explain our practices and policies for collecting, using and sharing information collected from or about you. We have adopted additional policies and procedures described in our Terms of Use.

Personally Identifiable Information

"Personally Identifiable information" includes, but is not limited to, any information by which individuals can be personally identified, such as first name, last name and a combination of, address, phone, email address, credit card number, driver’s license number, social security number, bank account information and date of birth. 

Collection of your Personal Information

You may provide PII under a wide range of circumstances, including, but not limited to, when you log in to the Site, submit information through the Site, sign up for Player’s Club, apply for Credit,  , sign up for email or text messages, book a reservation, and enter a promotion.  The Casino may also collect nonpublic personal information about you, such as information you provide on applications for credit and other forms; information about your transactions with us or with other companies; and Information we receive about you from other sources.  The Casino also collects data for any and all local, state, federal and foreign country reporting requirements.

Use of your Personal Information

The Casino may use your information to market our products; to provide you with products or services you have requested directly or through a third party that is approved by the Casino; and to communicate with you in connection with your specific requests.  The Casino may also use your information for any legally required reporting to governmental or regulatory entities. 

Sharing of Information

The Casino may share PII with our properties, subsidiaries, and other third parties as we deem appropriate.  Doing so allows us to efficiently conduct our business. Information may be shared with or obtained by third party service providers.  If you are applying for credit, we may share your information with financial institutions and lenders.  We believe these providers exercise reasonable care to protect your personal information and all third-part contracts restrict the use of your personal information to the purposes for which it was provided to them.  Your personal information may also be disclosed if necessary for any legally required reporting to governmental or regulatory entities.

Data Retention and Disposal

The Casino keeps customer information for as long as is necessary for business purposes, or as legally required by appropriate state, federal and regulatory bodies. Past that time period, records, both physical and electronic, are destroyed.

Data Security

We use security safeguards to protect PII from unauthorized access. We have policies and procedures in place to set forth physical, administrative and technological safeguards around data security. We use reasonable security safeguards to protect the PII that we collect on the Site from unauthorized access. Some pages of the Site may use security measures to protect against the loss, misuse or alteration of information that is transmitted through the Website. However, due to the design of the Internet, we cannot guarantee that communications between you and our servers will be completely secure or free from unauthorized access by third parties.

Links to Third Party Web Site

This Site contains links to third party sites. These links are provided for convenience purposes and are not under the control of The Casino. The Site does not make any representations and warranties, express or implied, regarding the content of any of these linked sites. We strongly suggest you review such third party’s privacy policies before providing any data to them.

Cookies and Other Technologies

Cookies are information placed on your computer to identify you when you return to our site, help you to login and navigate our site. You can block or remove cookies using your Internet browser's settings. If you block or remove cookies, your ability to perform certain transactions, use certain functionality, and access certain content on our Site may be affected.

Age Policy

Pursuant to law, persons under the age of twenty-one (21) are not permitted to gamble at our property or loiter in casino areas. Not withstanding the foregoing, persons who have obtained age of 18 may participate in class 2 poker & class 2 bingo games at our properties. The Casino will not grant credit to anyone under the age of 21. Persons younger than 21 years of age are not allowed to accept offers or win contests, and we do not knowingly collect information from such persons. This Site is not intended for use by any person under the age of 18. Any use of this Site by persons under the age of 18 should only be under the direct supervision of that minor’s parent or legal guardian.

Changes to this Notice

We reserve the right to modify or change this Privacy Notice at any time. Any such change, update, or modification will be effective immediately upon release, and reflected with the updated Date Modified. If we make any material changes to our Privacy Notice as relates to Casino Credit, we will notify our current Casino Credit customers about the revised Notices.

Seminole Tribe of Florida Website Terms & Conditions of Use

1. USE OF THE SITES.

These Terms and Conditions of Use applies to the web sites of Seminole Casino and/or Seminole Hard Rock Hotel & Casino and/or The Seminole Tribe of Florida and/or Hard Rock Cafe International Inc. or its affiliates (collectively ” Seminole Tribe of Florida”), such websites collective referred to as the “Sites”.

We encourage you to read the Terms and Conditions of Use carefully as it controls your use and access to the Sites, now and in the future. However, Seminole Tribe of Florida expressly reserves the right to modify the Terms and Conditions of Use at any time by posting an updated version of the Terms and Conditions of Use on the Sites. Therefore, you should periodically review the Terms and Conditions of Use. Your continued use of these Sites constitutes your consent to the current Terms and Conditions of Use posted at the time of your visit.

DO NOT USE SEMINOLE TRIBE OF FLORIDA SITES IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF USE.

2. NO UNLAWFUL OR PROHIBITED USE.

The Sites may be used only for lawful purposes. Your access and use of these Sites are also governed by all applicable federal, state, and local laws. Transmission, distribution or storage of material or conduct in violation of any applicable local, state, provincial, federal or foreign law or regulation is prohibited. This includes, without limitation, any material that is obscene, defamatory or libelous, constitutes an illegal threat, violates rights of privacy or publicity, or infringe any third party’s intellectual property rights.

As a condition of your use of the Sites, you represent and warrant that you will not use the Sites for any unlawful purpose or in violation of any provision of the Terms and Conditions of Use. You further represent and warrant that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Sites, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you represent and warrant that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent from an authorized Seminole Tribe of Florida representative (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to the Sites).

In the event of any unlawful or offensive use of content of the Sites, we reserve the right to modify or remove any and all content, functionality, and links contained on the Sites. If we determine, in our sole and absolute discretion, that you have violated any provision of the Terms and Conditions of Use or any applicable law, we may, at any time, terminate, restrict, or modify all or part of your access, times of availability, and required equipment and software for use of the Sites, and take any action in response to such violation.

3. CONTENT OF SITES.

The content on these Sites is the property of Seminole Tribe of Florida. While we strive to keep the content of the Sites up-to-date, we do not warrant or guarantee that the information appearing on the Sites is accurate, complete, reliable, or error-free. The Sites may contain inaccuracies or typographical errors regarding product and service descriptions, availability, dates and pricing. We reserve the right to correct or update any errors or omissions and to periodically change any information at our sole and absolute discretion without any prior notice to you. Nothing in these Sites shall be considered to be a binding offer by Seminole Tribe of Florida, and we reserve the right to change any information posted on these Sites at any time for any reason without notice to you.

4. USE OF THE SITES BY MINORS.

These Sites are not intended for use by any person under the age of 18. [See our Privacy Policy] Any use of these Sites by persons under the age of 18 should only be under the direct supervision of that minor's parent or legal guardian.

5. INTELLECTUAL PROPERTY RIGHTS; LIMITED LICENSE.

a. Proprietary Content; Copyrights.

You acknowledge that all rights, title and interest in and to all content on the Sites, including all information, data, video, audio, graphics, logos, button icons, software and other materials contained on or that make up the Sites, is the sole and exclusive property of Seminole Tribe of Florida, and is protected by U.S. and international copyright laws.

b. Limited License.

You may access the Sites' content for your personal use only. You may not copy, upload, download, post, transmit, distribute, publish, display, perform, modify, or otherwise create derivative works from any of the content contained on the Sites, except you may print copies of our Sites for your personal use. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, and forms) of Seminole Tribe of Florida without the prior written consent of Seminole Tribe of Florida. You may not use any metatags or any other "hidden text" utilizing our name, trademarks, service marks, or trade names without the prior written consent of Seminole Tribe of Florida. You may not use our names, trademarks, service marks, trade names, logos, slogans, or proprietary graphics as any part of a link without the prior written consent of Seminole Tribe of Florida. Any unauthorized use terminates any license or permission granted by Seminole Tribe of Florida. Except as expressly stated above, nothing contained herein shall be construed as granting, by implication, estoppel or otherwise, any license or right to the content of the Sites.

c. Trademarks.

All Seminole Tribe of Florida trademarks, service marks, trade names, logos, slogans, and other identifying marks appearing on the Sites are the sole and exclusive property of the Seminole Tribe of Florida. You may not copy or use any of Seminole Tribe of Florida marks or any marks confusingly similar to Seminole Tribe of Florida marks without the prior written consent of Seminole Tribe of Florida, nor may you use Seminole Tribe of Florida marks in any manner that discredits or disparages Seminole Tribe of Florida. All other trademarks not owned by Seminole Tribe of Florida that appear on these Sites are the property of the respective owners, who may or may not be affiliated with, connected to, or sponsored by Seminole Tribe of Florida.

d. Contributed Content.

Except for personally identifiable information that we obtain from you, any information you provide, including without limitation, any feedback, comments, suggestions and/or ideas you may submit to us, is hereby deemed NONCONFIDENTIAL and NONPROPRIETARY, shall become the property of Seminole Tribe of Florida, and may be used by us for any purpose without restriction or obligation. You represent and warrant that any content you submit to us (1) is accurate, (2) does not violate any law or infringe any third party's intellectual property rights, and (3) contains no matter that is obscene, harassing, vulgar, defamatory or libelous, constitutes an illegal threat, or violates rights of privacy or publicity of a third party.

e. Access to Restricted Areas of the Sites.

The Sites may provide you with the ability to use passwords, usernames, or other codes or devices to gain access to restricted portions of the Sites ("access codes"). The content contained in such restricted areas is confidential to Seminole Tribe of Florida and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties if we determine, in our sole and absolute discretion, that such use interferes with our Sites' operation or results in commercial benefits for other entities to our detriment.

6. LINKS TO THIRD PARTY SITES.

The Sites may contain links to other web sites. All links to other web sites from the Sites are provided for convenience only. We are not responsible for, and do not endorse, the content, products, or services that may be contained on the linked web sites. We shall have no obligation or liability with respect to any access by you of any linked web sites, or for your use of any information, products, or services on the linked web sites.

You should be aware that, when you enter a linked web site, you are subject to the privacy policies and terms and conditions of use which apply to that web site. You should review them after you execute the link.

7. CONTESTS

From time to time we may offer and/or co-sponsor contests or promotions on the Website. Each of these activities shall be governed by specific rules accessible from the pages of the Website offering the promotion or when you submit your entry.

8. PRIVACY POLICY.

The Sites are United States web sites and are subject to United States law. Seminole Tribe of Florida use of data collected via the Sites is governed by our Privacy Policy. A link to the Privacy Policy can be found in the footer of any Seminole Gaming sites. You acknowledge and agree that our Privacy Policy is incorporated into this Terms and Conditions of Use .

9. RESERVATION AND CANCELLATION POLICY.

To book a room through the Sites, you will be required to enter a valid credit card number to guarantee your reservation, as well as provide personal information including your name, address, and other contact information. Your credit card number will be verified using a checking sequence; we authorize payment(s) at this time that is consistent with payment process for each site. Select packages may require full prepayment. The Reservations page on each Site is secure, and for security purposes, you must be using a browser that supports the SSL standard. If you are not using an SSL browser, you can still access rate and availability information, and process your reservation request via our toll free numbers listed on each site.

Seminole Tribe of Florida takes reasonable steps to ensure that the Reservations page on each Site is secure. For more information about our current security methods, please see the Security section within the Privacy Policy. [See "Data Security" in our Privacy Policy ] Cancellations are pursuant to the specific site's cancellation terms. Failure to make any cancellations pursuant to this provision will result in loss of deposit.

10. LIMITATION ON LIABILITY; LEGAL DISCLAIMER.

SEMINOLE TRIBE OF FLORIDA IS MAKING ALL CONTENT CONTAINED ON THESE WEB SITES AVAILABLE TO YOU "AS IS," WITH ALL FAULTS AND WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS, IMPLIED, OR STATUTORY, AND ALL SUCH REPRESENTATIONS AND WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

USE OF THE SITES, AND ANY MATERIALS, PRODUCTS, OR SERVICES AVAILABLE THROUGH THE SITES, IS AT YOUR OWN RISK. SEMINOLE TRIBE OF FLORIDA WILL HAVE NO OBLIGATION OR LIABILITY WHATSOEVER IN CONNECTION WITH OR RESULTING FROM ANY ERRORS OR OMISSIONS IN ANY OF THE CONTENT ON THESE SITES OR FOR ANY DISRUPTIONS THESE SITES MAY CAUSE, OR FOR ANY RELIANCE ON OR USE OF SUCH CONTENT BY YOU. IN NO EVENT SHALL SEMINOLE TRIBE OF FLORIDA OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGES, INCLUDING ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOST SAVINGS) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, OR USE OF, THE SITES, WHETHER BASED IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, THE LAW OF YOUR STATE MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11. CHANGES TO THE TERMS AND CONDITIONS OF USE

Seminole Tribe of Florida may change the Terms and Conditions of Use at its sole and absolute discretion at any time. You should periodically revisit the Terms and Conditions of Use to be sure you are familiar with our current policies. Your use, and continued use, of the Sites (following modification to the Terms and Conditions of Use) will be conclusively deemed as acceptance of the Terms and Conditions of Use and any changes thereto.

12. GOVERNING LAW AND JURISDICTION

These terms and conditions of use shall be governed by and construed in accordance with the laws of the United States of America and the State of Florida, without giving effect to any choice of law or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the United States or the State of Florida. By using this web site, you consent to the jurisdiction of the state courts of Orange County, Florida and the Federal Courts for the Middle District of Florida, Orlando Division for any action or proceeding arising under or relating to these Terms of Use, this web site or the use of, or reliance on, this web site.

If you have any questions or concerns about this Site, the Terms or the Privacy Policy, please contact us at webmaster@stofgaming.com.

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Hollywood

1 Seminole Way
Hollywood, FL 33314

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Seminole Hard Rock Hotel & Casino - Hollywood, FL 1 Seminole Way Hollywood, Florida 33314 United States Phone: 866-502-7529