Hotel Policies

Even rock gods have a few ground rules. Review our hotel policies to make sure you have the best stay possible when you book a room at Seminole Hard Rock Hotel & Casino Hollywood.

Resort Fee

The daily resort fee of $25 includes:

  • Access to Resort Pools (The Guitar Hotel, Hard Rock Hotel & Lagoon Complex)
  • Complimentary Pool Towels
  • Daily Access to Fitness Centers (2 People)
  • Expedited Entry into DAER Nightclub/Dayclub (Admission Fees Still Apply)
  • Complimentary Wi-Fi
  • Unlimited Local Calls
  • All XCARD & Elite Seminole Wild Card members will have their daily resort fee waived.

Check-In & Check-Out

Check-in begins at 4PM EST and check-out is available before 11AM EST. An additional full day rate will be charged to guests staying past the standard check-out time. All XCARD & Elite Seminole Wild Card members will have 

Credit Card Authorization Policy

Upon arrival, we will authorize the credit card on file for room and tax, plus $100 incidentals per night.

Room Type Policy

We try our best to meet all guests' requests. However, some room types may not be available. Please visit the Front Desk upon your arrival.

Cancel and No-Show Policy

All reservations, whether complimentary or cash-paying, must be canceled 24 hours prior to the date of arrival to avoid a 1-night full-rate fee. No shows will also be charged a 1-night full-rate fee as well. Exceptions may apply during holidays, special events, promotions or conventions.

Pet Policy

We welcome dogs of all breeds with a $100 fee per pet, per stay. The weight limit for all breeds is 40 lbs. Dogs must be on a leash at all times. No aggressive animals allowed. Review our pet policy.

Complimentary Parking Services

Complimentary covered parking is available 24/7 for all guests in the Lucky Street Garage, Winners Way Garage and Seminole Way Garage, located off State Road 7.

Valet Parking Services

Valet Parking is available 24/7 to all guests for a minimal charge. The fees are as follows:

  • $20 Valet Parking
  • $25 Overnight Valet Parking (over 12 hours)
  • XCARD Seminole Wild Card members will receive complimentary valet parking.

Rollaway Bed Policy

Rollaway beds are available for a $30 per day fee. Limit 1 rollaway bed per room. Rollaway beds are prohibited in queen rooms.

Payments Accepted

We accept Visa, MasterCard, American Express, Discover, Diners and JCB. We also accept Cash, traveler's checks and Comp Dollars earned with your Seminole Wild Card.

Handicap Accessible Room

We provide accessible rooms with the following features: hearing impaired rooms, handrails in bathrooms and bathtubs, roll-in showers with handrails and removable shower heads.

Smoking Policy

Our hotel offers both smoking optional and non-smoking floors. We will always do our best to accommodate our guest's smoking preferences. However, these requests are non-guaranteed and based on availability at the time of check-in.