The outdoor pool and waterfall at Hard Rock Hotel and Casino Hollywood
For Reservations Call: 866-502-7529

Hotel Policies at Seminole Hard Rock, Hollywood

Even rock gods have a few ground rules. Review our hotel policies to make sure you have the best stay possible when you book a room at Seminole Hard Rock Hotel & Casino Hollywood.

Check-In and Check-Out

Check-in starts at 4pm EST and Check-out is available before 11am EST. An additional full day rate will be charged to guests staying past the standard check-out time.

Credit Card Authorization Policy

Upon arrival we will authorize the credit card on file for room and tax plus $100 incidentals per night

Room Type Policy

We try to meet everyone's complete request. However, some room types may not be available. Please speak to the Front Desk upon your arrival.

Cancel and No Show Policy

All reservations, whether complimentary or cash paying, must be canceled 24 hours prior to the date of arrival to avoid a 1 night full rate fee. No shows will also be charged a 1 night full rate fee as well. Exceptions may apply during holidays, special events, promotions or conventions.

Pet Policy

We welcome dogs of all breeds with a $100 per pet/per stay. The weight limit for all breeds is 40 lbs. Dogs must be on a leash at all times. No aggressive animals allowed.

Refrigerator Policy

Based upon availability, a refrigerator can be sent to a room for a charge of $20 a day. Each room is equipped with a mini-bar which includes a variety of snacks and non-alcoholic/alcoholic beverages at individual costs.

Complimentary Parking Services

Complimentary covered parking is available 24/7 for all guests in the Lucky Street Garage, Winners Way Garage and Seminole Way Garage, located off State Road 7.

Valet Parking Services

Valet Parking is available 24/7 to all guests for a minimal charge. The fees are as follows:

  • $20 valet parking
  • $25 overnight valet parking (over 12 hours)
  • X-Card Members will receive complimentary valet parking

Rollaway Bed Policy

Rollaway beds are available for a $30 per day fee. Limit 1 rollaway bed per room. Rollaways are prohibited in queen rooms.

Payments Accepted

We accept Visa, MasterCard, American Express, Discover, Diners and JCB. We also accept Cash, traveler's checks and Comp Dollars earned through your Players Club account.

Handicap Accessible Room

We provide accessible rooms with the following features: hearing impaired rooms, handrails in bathrooms and bathtubs, roll-in showers with handrails and removable shower heads.

Smoking Policy

Our hotel offers both smoking optional and non-smoking floors. We will always do our best to accommodate our guest's smoking preferences however these requests are non-guaranteed and based on availability at the time of Check-in.

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Seminole Hard Rock Hotel & Casino - Hollywood, FL 1 Seminole Way Hollywood, Florida 33314 United States Phone: 866-502-7529